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darcylindsay
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ESPN on TV Anywhere

Hi, 

Whenever I try and watch the ESPN channel through Virgin TV Anywhere, I'm told I need a TV XL subscription to watch. I have the ESPN and BT Sport channels added on separately to my existing package and can watch the BT channels online through the service with no issues. I was just wondering what the issue is? I'm trying to watch through a computer, not the app.

Thanks

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Re: ESPN on TV Anywhere

Hi darcylindsay, 

 

Thanks for your post and welcome to the forums.

 

I'm sorry to hear that you are having an issue trying to watch ESPN from TV Anywhere. 

 

I have re synced your channels today to see if this helps. Can you try logging in a fresh and see if you can now stream? 

 

Keep me posted.

Thanks, 

Kath_F
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darcylindsay
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Re: ESPN on TV Anywhere

Hi,

 

I've just tried again and it's still saying I need to be a TV XL customer.

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Re: ESPN on TV Anywhere

Thanks for trying anyway Smiley Sad

 

The next step would be to give the team a call on 150 / 0345 454 1111 for them to take a look at things for you Darcy. 

 

Keep us posted here on what they say.

 

Thanks,

Kath_F
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darcylindsay
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Re: ESPN on TV Anywhere

Ok thanks, I will do.

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Re: ESPN on TV Anywhere

Hi darcylindsay, 

 

Have you had a chance to get in touch with the team yet? 

 

Let me know what they say. If you're unable to get through then let me know and i'll see what else we can do here for you Smiley Happy

 

Thanks, 

Kath_F
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petedurg
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Re: ESPN on TV Anywhere

I've had the same problem - called the team.  They have no idea why.  They suggested I write a post on the forum. I did that.  I've had no reply to that post.  It isn't even winter and everything is frozen on this one... 

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Re: ESPN on TV Anywhere

Hi petedurg, 

 

Thanks for posting Smiley Happy

 

I have already replied to your thread you created here: http://community.virginmedia.com/t5/TV-on-the-go/Why-can-t-I-watch-BT-Sport-ESPN-on-Virgin-anywhere-...

 

Try and make sure you are only posting once about your issue. Duplicate posts can cause the board to be busier than normal and thus longer reply times. 

 

Thanks,

Kath_F
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