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darrenmorrow
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Devices

Hi, is there any way to reset my devce choices? I got a new phone this week, one device down and on my other device made the mistake of setting my account up with Chrome and can't use Sky Sports, which I only discovered today (unsupported browser is not the same as doesnt work at all).

Any help much appreciated so I can watch Sky Sports on something this weekend, thanks.

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Re: Devices

Hi darrenmorrow,

 

Thanks for your post andapologies to hear you've been having an issue streaming TV Anywhere Smiley Sad 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

Follow the prompts on the screen and this will register the device for you and streaming will then commence. I have added a device for this to work for you Smiley Happy

 

Let me know how things go.

Kath_F
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