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Dfranco
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Device registration

Why did tv anywhere and the sky sports app register my phone twice taking up my slots. Had to delete one which then locked me out of using it as I deleted the wrong one. Virgin apps suck
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Forum Team
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Re: Device registration

Hi Dfranco, 

 

Thanks for your post and apologies to hear that you're having an issue with your device being registered twice for use with the Sky Sports app. 

 

If the app or your OS has been updated, this could explain why it's taken up 2 slots. 

 

I have added a device change for you though to be able to register a second device for use with the Sky Sports app Smiley Happy

 

Hope this helps. Come back and let me know if you have any further issues.

 

Thanks,

Kath_F
Forum Team

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Dfranco
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Re: Device registration

Thanks. Surely that needs looking at. If the app updates it shouldn't register device again. That is quite a big problem seeing as you only get 2 spaces. Thanks again.
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