Thanks for taking the time to post.
I have just re-synced your subscription so please test it again and let me know whether you're still experiencing this problem.
New around here? To find out more about the Community check out our Getting Started guide
Thanks for getting back to me Tony.
Have you tried removing both devices and re-registering?
You can find out how to do this on our help page here.
Please let me know how you get on.
That's great news and thanks for the update. I'll let Rose know.
Should you need us again in the future, you know where to find us.
Tech fan? Have you read our Digital life blog yet? Check it out