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Device not detected

Getting message 'device not detected' when selecting tv anywhere

Can anyone help with this?

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Forum Team
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Re: Device not detected

Hi lfari, 


Thanks for your post and welcome to the forums. It's great having you here Smiley Happy


Apologies to hear that you are having an issue with your device being detected. In order to help you with this, we will need some additional information from you. 


Are you using the Online or App version of TV Anywhere?


If online version:

What OS is your PC/Laptop running?

What browser are you using and which version is it?

What version of Flash Player are you using?

Do you get anything different if trying another browser?


If app version:

What is the make and model of your device?

What OS is the device running?

Have you used the app on this or any other devices previously?


Let me know so we can help further with this.

Forum Team

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