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John7809
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Device limit

Hi having trouble when trying to watch sky sports on my mobile its saying device limit reached but i have registered my device on my tv anywhere app so how do i make that work
Please help
Thanks
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Forum Team
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Re: Device limit

hi John7809,

 

I'm sorry to hear you are having an issue adding your device for use with the Sky apps. 

 

The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

Once you've removed whichever device you no longer want registered, stream on the device you do what to use and streaming should commence Smiley Happy 

 

Keep me posted.

Kath_F
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