Hi please can anybody help? I have recently registered 2 devices onto the to anywhere app. Both worked fine initially but now the iPad keeps stating I need to re register when I try and watch tv. When I go to the device registration page i can see both devices are still showing as registered. What am I doing wrong please? Thanks
Thanks for your post and welcome to the forums. Apologies to hear you've been having an issue streaming TV Anywhere
If you've update your iOS or the app then you may need to re-register it. It';s easy to do though so don't worry
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.
Follow the prompts on the screen and this will register the device for you and streaming will then commence
Let me know how things go.
Kath_F Forum Team
Tech fan? Have you read our Digital life blog yet? Check it out