I have been watching live and on-demand TV via the TV Anywhere webpage for several months on my Win10 desktop in Firefox, the last access was on Friday. Now it is saying "Device could not be detected". Tried in Edge and IE, same error.
Looked under My Profile and Device Settings, it states "Device could not be detected".
Looked in the help pages, found only one item and at it stated that I should be getting a registration screen if I have not registered my device. If I ever saw one it must have been months ago, and there has been no changes to the is desktop during since Friday when it was working, unless there are back-end changes at your end causing this problem.
The following is cut from the Device Setting page:
Device Registration Please note that you can register up to 2 devices to watch TV, and then make 1 change per month. Activity status: You have 2 device changes available this month. Last activity: Your last device change was made on 19th August at 17:40.
same issue here on Windows 10 not working on IE / Edge and Firefox , all say device not detected and no devices show in device registration option. Also hangs when trying via ipad to see device registration. ( FYI ipad does not stream either but appears they are working on that one)
Tried clearing web caches / flash cache etc. nothing helped
also mine was all working last night , so issue started today