First up, Google Chrome is unsupported due to Google blocking access to third party add ons such as Adobe Flash.
Secondly, Internet Explorer wont work with touchscreen laptops. You'll need to use Firefox as a work around
Log in to anywhere.virginmedia.com > My Profile > Device Settings. Delete the device from there and then attempt to stream from the On Now section. This will prompt you to re register. Do this via Firefox and let me know how you get on
Kath_F Forum Team
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