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Stryder1001
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Device change

Once again I go into device changes and the system goes potty.  It says Last change was May 3rd yet I have only 1 change left in July. I click to register new device instead it changes the name of an existing device then says I've no device changes left.  

Please can I have my device changes back.

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Forum Team
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Re: Device change

Hi Stryder1001, 

 

Thanks for your post and apologies to hear you're having an issue with this again. 

 

Just as a side note before getting down to it, it's worth noting that you only have 1 device change per month and they don't roll over. If your last change was in May, you would only have the 1 device change showing for July. 

 

The device changes were reset the 1st August. Have you been able to register your device since posting?

 

Come back and let me know.

 

Thanks,

Kath_F
Forum Team

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