Device Registration Problem - Not recognized, Limit Reached
Upon watching a channel on TV Anywhere, I was given the message "This device is not registered." I registered the device previously but decided to delete it thinking it would work. However, it didn't work and now I am left without devices and without TV.
I hope you can do something about the problem, since I deleted my Laptop too (which was registered and not recognized either) and can't watch TV at all. I used the same Device and Browser both times, and it would not recognize it.
O/s were Windows 10 and Windows 7 on the laptop.
Please help, I don't know what to do now and have to wait until September to watch TV.
Re: Device Registration Problem - Not recognized, Limit Reached
Thanks for your post and apologies to hear you are also having the same issue.
I have added a device change for you too. For TV Anywhere, as you already have a device registered you will need to remove it first. It's really easy to do though.
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this follow the advice I posted above to re-register the device.
For the Sky Sports app, I've already removed the registration so try streaming again and things should work.
Going forward, you can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports.
Keep me posted.
Kath_F Forum Team
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