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sinky
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Device Not Registered

Hi,

Yesterday I de-registered my ageing Ipad and registered my Samsung tablet. All was fine with the TV Anywhere programs and Sky sports and movies.

Today, on TV Anywhere, I get a pop up message saying "Device needs to be registered". I Deleted it and re-added the same tablet and that fixed things for about 30 seconds. I am getting same error again. Now I have no device changes left.  (Sky apps are fine)

How do I get round this !

 

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Re: Device Not Registered

Hi sinky, 

 

Thanks for your post and I'm really sorry to hear that you are having an issue with using TV Anywhere on your Samsung device. 

 

Before trying to re-register your device, I would delete the app and re-download it from within the Playstore. Once you've done this try again to register it. I have added a device change for you to use. 

 

Come back and let me know how you get on. 

 

Thanks,

Kath_F
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