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petronic
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D:1 error code again

How do i get rid of the error code. Did an un install and something else before. Then down loaded the app again and the error code went help please
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Re: D:1 error code again

Hi petronic, 

 

Thanks for your post and apologies that this issue has returned for you. 

 

Looking at your previous thread, it's about a slightly different fault. 

 

In oprder for me to help properly, can you let me know the following:

 

What device are you using?

What OS version are you running on that app?

What are you doing when this error code comes up?

Are you using the Primary / Main user account or a secondary?

 

Let me know so I can help further for you. 

 

Thanks, 

Kath_F
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petronic
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Re: D:1 error code again

latest kit kat all to date S4 fully updated and latest tv anywear.

Works on Galexy Tab S6 ok.
Last time remove app clear cash and re load app this does not work now
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Re: D:1 error code again

Hi petronic, 

 

Thanks for coming back to me on this. 

 

It's great to see you're using the latest version of the OS. 

 

There are a few questions you missed out though that I need answers to Smiley Happy

 

What are you doing when this error code comes up?

Are you using the Primary / Main user account or a secondary?

 

Some users have found doing a reset of the device resolved this too. Are you able to do this?

 

Thanks, 

 

Kath_F
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