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stj03
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Criminal Minds Series 11, Episode 12: Criminal Minds 12

The above catchup only has 1.43 seconds of the program & sound disappears.  Have tried resetting etc, but always happens.  Any results please.....

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stj03
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Re: Criminal Minds Series 11, Episode 12: Criminal Minds 12

PS: Using laptop, on Internet Explorer, Virgin TV Anywhere.
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Re: Criminal Minds Series 11, Episode 12: Criminal Minds 12

Hi stj03,

 

Thanks for your posts and apologies to hear you've had some trouble watching this episode.

 

I have replicated this fault and emailed the team who deal with the content. 

 

Once I hear back from them I shall be in touch. 

 

Thanks,

Kath_F
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Re: Criminal Minds Series 11, Episode 12: Criminal Minds 12

Hi stj03,

 

I have heard back from the team now who have advised Criminal Minds will need to be re-loaded. We've asked Sky to re-deliver this asset which we're hopeful will resolve the issues you are having with trying to play the episode Smiley Happy 


As soon as I have news of a resolve, I shall let you know.

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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