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deans6571
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Creating a Wishlist from TV Anywhere app (iOS)

Just a quick question really - as the title says, is it possible to create a Wishlist (for a program which isn't showing to be on, anytime soon), from the app?

 

It seems that I can only create a Wishlist for a program which is showing to be on soon. Smiley Frustrated

 

As an example, last week I could create a Wishlist for the film, Back to the Future, only because the app was showing that the film was going to be on, this weekend just gone.

 

....however, trying to create a Wishlist for the film Back to the Future 2, shows NO upcoming showings so the app does not give me the option to create the wishlist - it can only be done from the TiVo itself?!

 

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Re: Creating a Wishlist from TV Anywhere app (iOS)

Hi deans6571,

 

Thanks for your post Smiley Happy

 

Creating wishlists via TV Anywhere is indeed possible Smiley Happy

 

Follow the steps here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=80C681C7-D2F3-46CF-AF75-7F49E1FE617F

 

If you have any issues or other questions, let us know.

 

Thanks,

Kath_F
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED

Hi deans6571,

 

We're always looking at ways to improve the TV Anywhere service and do take on board all feedback from customers like yourself. 

 

As much as we'd love to offer this for you currently, it's simply not possible. 

 

Who knows what the future brings though so keep your eyes peeled on the News section here: http://community.virginmedia.com/t5/News/bd-p/Virgin-Media-News

 

Apologies, 

Kath_F
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Re: Creating a Wishlist from TV Anywhere app (iOS)

Hi deans6571,

 

Thanks for your post Smiley Happy

 

Creating wishlists via TV Anywhere is indeed possible Smiley Happy

 

Follow the steps here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=80C681C7-D2F3-46CF-AF75-7F49E1FE617F

 

If you have any issues or other questions, let us know.

 

Thanks,

Kath_F
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS)

...ahh perfect - I must have missed this!!!

 

Thanks.

 

Smiley Happy

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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED


Kath_F wrote:

Hi deans6571,

 

Thanks for your post Smiley Happy

 

Creating wishlists via TV Anywhere is indeed possible Smiley Happy

 

Follow the steps here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=80C681C7-D2F3-46CF-AF75-7F49E1FE617F

 

If you have any issues or other questions, let us know.

 

Thanks,

Hello again. 
That at article you linked very clearly states this : If you select an actor or director, or a show that isn't available to record, the WishList button will appear in the top right of your screen. Tap this to set up your WishList.
The problem is , is that the so called WishList button , does NOT appear on my iPhone OR iPad app, when the name of the show is not available to record? I can't post a pic of my screen because the pic is over the maximum size allowed by this forum. 
Here is a link to my pic: http://i1013.photobucket.com/albums/af255/dinofrangos/DF9EE590-F6CC-4AD6-9848-3A5437AEEB30_zpstyu1wl...
There is NO WishList button appearing in ANY of the screens???????

 

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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED

Hi deans6571,

 

I'm sorry to learn that the article I guided you to didn't provide much help Smiley Sad

 

As the option isn't showing for you, I'll need to look into this in more detail. 

 

When you search for a show that you know is showing does the option come up then? If you take a look at the listings for say Friday evening, try setting up a wishlist to see if the option comes up. 

 

Let me know what happens.

 

Thanks, 

Kath_F
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED


Kath_F wrote:

Hi deans6571,

 

I'm sorry to learn that the article I guided you to didn't provide much help Smiley Sad

 

As the option isn't showing for you, I'll need to look into this in more detail. 

 

When you search for a show that you know is showing does the option come up then? If you take a look at the listings for say Friday evening, try setting up a wishlist to see if the option comes up. 

 

Let me know what happens.

 

Thanks, 



Hi. 

 

Unfortunately, this still does not work. 

 

Searching for a film which I know is coming, just shows the film and takes me to the film page and shows me the days in which it is on where I get the option to set the recording. It does NOT give a WishList option. 

 

Sorry to say but creating WishLists from the iOS Virgin Media TV Anywhere apps, is very much broken - they simply are not possible. Smiley Sad 

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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED

Hi deans6571, 

 

Thanks for coming back to me on this and letting me know.

 

I'm sorry that you've not been able to set-up a wishlist for anything whilst using iOS. 

 

Do you have an Android device? Do you get the same outcome?

What about when trying online via anywhere.virginmedia.com on a PC / Laptop?

 

I'm looking to see if it's just with iOS or whether it's the same across all platforms. 

Once I hear back, I can then raise this up as a fault Smiley Happy

 

Speak soon, 

Kath_F
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED

I have only tried this on iOS (do not have access to an Android device) - on both the iPhone 6 and iPad Air 2, and neither work.

 

To be honest - I have never used the website + don't know how to do this from the webpage.

 

Perhaps other iOS users can confirm if this also does not work from their devices.

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G4DDS
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED

Can't create a wish list using the app on Android either. As above there seems to be no option or button that allows a wish list to be created from the search results.

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Services: 200Mb BB, XL TV (with Sky Sports & Movies) + HD supplement, Talk More Anytime
Equipment: Super Hub 3, 2 x 1Tb TiVo's, Hudl 2 (Android 5.1), Moto G4 Plus (Android 6.0.1), Panasonic LCD TV TX-L32G20B & Plasma TV TX-P42S30B
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - NOT ANSWERED


G4DDS wrote:

Can't create a wish list using the app on Android either. As above there seems to be no option or button that allows a wish list to be created from the search results.


...cheers for that G4DDS - so it seems that the BUG is a universal one across all platforms.

 

Can a VM rep, now escalate this please and record it as an official BUG.....

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