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deans6571
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Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

This is a follow up of my thread here: http://community.virginmedia.com/t5/TV-on-the-go/Creating-a-Wishlist-from-TV-Anywhere-app-iOS/td-p/2...

 

I have created a new thread as the original one, I marked as "Resolved" and won't now pick up any further replies, however, the issue is NOT resolved.

 

I was told by a Mod to follow the steps here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=80C681C7-D2F3-46CF-AF75-7F49E1FE617F

 

 

That article very clearly states this : If you select an actor or director, or a show that isn't available to record, the WishList button will appear in the top right of your screen. Tap this to set up your WishList.
The problem is , is that the so called WishList button , does NOT appear on my iPhone OR iPad app, when the name of the show is not available to record? See the following pic:
TV Anywhere (No WishList button) pic.PNG
As you can plainly see, I did a search for Back to the Future 2 (I tried this in every menu - the Guide, in My Shows and also in Browse) and there are NO results showing for Back to the Future 2. Further more, there is NO option to create a WishList for this - there is NO WishList button as stated in the above link Smiley Indifferent

 

There is NO WishList button appearing in ANY of the screens???????
Can someone please clarify this for me?
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Twitter : @deans6571 / Xbox Live : Deans F
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

....any news on this?!

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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

Ok, seeing that I've had no response on this yet, can this issue be reported as a Bug as the WishList button DOES NOT appear when entering a show to watch (when no results are returned) , in the search bar. 

 

Smiley Indifferent

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Superuser
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

Thanks for point that out, and I can see what you mean about the search.

 

I'll flag that article with some colleagues tomorrow to get that help article checked, as it's possible that step shouldn't be there.

 

In the meantime, you can create a Wishlist via the app for Michael J Fox (listing as Michael Fox on the app for some reason).

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I work for Virgin Media - but all opinions posted here are my own
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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED


BenMcr wrote:

Thanks for point that out, and I can see what you mean about the search.

 

I'll flag that article with some colleagues tomorrow to get that help article checked, as it's possible that step shouldn't be there.

 

In the meantime, you can create a Wishlist via the app for Michael J Fox (listing as Michael Fox on the app for some reason).


Thanks for that BenMcr - thought I was going mad not being able to see the WishList button so it's good to hear that I'm not the only one seeing this Bug!!!

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Forum Team
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

Hi deans6571,

 

Thanks fro posting again. 

 

I replied to your other thread here: http://community.virginmedia.com/t5/TV-on-the-go/Creating-a-Wishlist-from-TV-Anywhere-app-iOS/m-p/29... yesterday. 

 

It can take us 3 - 5 days to pick up your post so please remain patient instead of creating more and more threads. 

 

If you've not had a response within 5 days flag your post to the mods instead  Smiley Happy 

 

Thanks, 

Kath_F
Forum Team

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deans6571
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Re: Creating a Wishlist from TV Anywhere app (iOS) - UNRESOLVED

Hi,

 

I will reply to the original thread!

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