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peaser
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Message 1 of 11
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Contacting Virgin Support

Is there a contact number for VM support or is the discussion group only?

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Superuser
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Message 2 of 11
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Re: Contacting Virgin Support

Full details about contact options for Virgin Media are linked at the bottom of every webpage - www.virginmedia.com/contact
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I work for Virgin Media - but all opinions posted here are my own
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Superuser
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Message 3 of 11
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Re: Contacting Virgin Support

150 from your VM landline for support. More complicated questions are better asked  on here.

 


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Message 4 of 11
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Re: Contacting Virgin Support

I don't have a landline, Virgin or other. I have a mobile through Plusnet!

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Message 5 of 11
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Re: Contacting Virgin Support

Then its

0345 454 1111


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Message 6 of 11
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Re: Contacting Virgin Support

I have used this several times but it doesn't help with my tv anywhere problem😂

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Message 7 of 11
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Re: Contacting Virgin Support


peaser wrote:

I have used this several times but it doesn't help with my tv anywhere problem😂


 

Soooo..


Kippies wrote:

150 from your VM landline for support. More complicated questions are better asked  on here.

 


 

Better ask us community idiots then, we may be able to help...

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Message 8 of 11
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Re: Contacting Virgin Support

Thanks Kippie for your reply with support number. I will try it tomorrow. Trying to find my way about the discussion board but finding it pretty confusing.

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Superuser
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Message 9 of 11
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Re: Contacting Virgin Support

If this is in regard to the error message you posted about in the TV on the go forum then, as i posted, the Forum Team will respond to you in due course. You need to be patient as they are currently taking around seven days to reach posts.
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I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Message 10 of 11
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Re: Contacting Virgin Support

It IS pretty confusing at first.

1st line support are great for simple issues- anything more complicated, ask on here and we can usually find out an answer for you... Smiley Happy

If you are new to support forums, its is a fairly steep learning curve but just ask

 


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