Thanks for your post and welcome to the Community. Apologies for the issues you have been having using TV Anywhere. This isn't what we like to hear and we are more than happy to take a look at things for you.
Checking back over the error and fault logs, I can see there was an issue raised up to us on Tuesday which was resolved Thursday. Many people were getting different issues such as being unable to log in and the device registered error messages.
Whenever you update your OS or the app, you are required to re-register your device. Given that both the Apple and Android apps have had a recent update and Apple have released an OS update, this could be why you've been receiving the device not registered messages.
Since you last posted, what happens when you try to use TV Anywhere?
Come back to us with the full error message, not just the code.
Kath_F Forum Team
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I am running an ASUS PADFONE. TV Anywhere tells me it does not run on my Android Mobile phone (Virgin Media Sim) It will install on the Pad. Strange as this is only a screen and battery?.... Following several attempts to get it to work, I ring VM for a resolution.
* I can install TVA on my PAD....but not my Phone.
* I can use the record facility fine
* When I try to view a channel on my Pad, the following message appears
'PROBLEM STREAMING CHANNEL : There was a problem streaming from this channel Please try again. Error Code: D:1'
* This happens to all and any channels.
* The VM 'helpdesk' cannot even tell me what the codes mean
* They simply take you through install / uninstall / reboot etc.
This is driving me crazy. The phone is listed as compatable, and the app worked on both phone and pad when I first installed it.