I'm reading conflicting messages regarding what services is supplied? For TV on the go. I thought I hadn't set it up properly as I couldn't get catch up nor box sets. Three times I called to be told this isn't available for anyone? Is this true?. Can anyone else get either of these services? . I looked online through pages and pages. Iv seen several times that this service IS available?. So now I'm completely confused?? I have the xl package with 3 boxes. I would honestly just love to be told the truth.??.. I switched off the word of a sales man that assured me it offers the same as sky go.. It did play a part on me switching as i suffer a serious health condition and do like to watch it in bed with my headphones. Thank you in advance for any help you could provide me. Kindest regards Lisa.
Hello, thank you for replying. I have a kindle fire, iv just changed over and the first night I was able to get the movies but now it's not even allowing that (yes all movies Inc in package). I read that your allowed access to catch up?, And also get my shows?. I have none of these. Not worth even doing that, now no acess to movies. I record all the shows I like (because I absolutely hate adverts).I really can't understand because it was fine my first night. Is there anything that can be done please? Lisa.
All sorted, I'm a happy girl once again. Sky phoned me and offered me 10 months free of sky go (plus my box is live again) so if I keep getting error messages and when it's taking forever to play the programmes I request I can just change the boxes over. I think that's extremely genrous of them 👍.
LittleMick73 wrote: I thought this was a Virgin forum, which supplys TV anywhere, not sky go, it seems you are confused who you are dealing with
It pays to read the whole thread to get the full picture.
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
Apparently after the change over it came to light that my device wasn't compatible. Even the sales man didn't know at that particular time? No there's no confusion as to me writing about sky. Virgin anywhere is absolutely no good to me and sky stepped in. Kudos to sky. I wrote that i was happy to avoid anyone giving more advice. All sorted (no more problems) 😀.. happy days.