I am trying to watch BT Sport 2, Ac Milan V Arsenal, using TV on the Go. after about 5 mins I got a 'Concurrent Playback error'. I have checked all other family members and I am the only one watching. Windows 10,, IE11. Can you please help me?
Thank you for taking the time to read my post and replying. The answers to some of your questions are actually contained in my post but I will repeat them for you here.
1. What OS is your PC/Laptop running?
2. What browser are you using and which version is it?
Internet Explorer 11
3. What version of Flash Player are you using?
4. Do you get anything different if trying another browser?
No, I tried Google Chrome and IE 11 the error message was the same
5. What is the full error message you are getting
"Concurrent Playback Error. You have exceeded the amount of devices that you are authorised to watch this service with" or something very similar. I was trying to watch live football on BT Sport at the time.
Today I have again tried to watch live TV, this time I tried BT Sport and Gold channels. In both cases, on both browsers, IE11 and Google Chrome, I received error message:
"Video is not available. Sorry, this video is only available if you are connected to your Virgin Media broadband connection."
I thought that one of the highlights of TVGo was that you could watch tv away from the home?