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qprreedy
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Check DVR connection message

I've been using the app fine on and off in two other locations but suddenly in the last couple of weeks I keep getting the above message. The only channels I can access are the Sky Sports ones. I've re-installed the app and logged out and back in but it still doesn't work.
Any ideas anyone?
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qprreedy
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Re: Check DVR connection message

Has anyone at Virgin have an idea as to why this is happening?
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Re: Check DVR connection message

Hi qprreedy

 

Welcome to the Community, I'm sorry to hear about the trouble you're experiencing with your TV Anywhere application recently.

 

Are you experiencing this error on more than one device? We're not detecting any errors from our end at the moment.

 

Look forward to hearing from you

Craig


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Morrezaku
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Message 4 of 8
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Re: Check DVR connection message

I keep getting this message when i try to watch bt sport. I managed to watch fine, When i first downloaded the app but now i keep receiving this message very annoying
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Forum Team
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Re: Check DVR connection message

Sorry to hear this Morrezaku,

 

I'd like to investigate this for you.

 

To allow me to do so, could you respond via private message with the following information?:

 

  • Name of the account holder
  • Home address

 

 

Speak to you soon,

 

Nat_J


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coachdriverman
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Message 6 of 8
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Re: Check DVR connection message

I have also started to have this problem.. What is the remedy please.
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Message 7 of 8
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Re: Check DVR connection message

Hi coachdriverman,

 

Sorry to hear you're having trouble with this too.

 

Could you try rebooting both the TiVo® and your device to see if you still get the same error?

 

Speak soon

 

Josh


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coachdriverman
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Message 8 of 8
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Re: Check DVR connection message

Eureka it worked.  Thanks once again.

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