Menu
Reply
  • 7
  • 0
  • 0
qprreedy
Joining in
1,496 Views
Message 1 of 8
Flag for a moderator

Check DVR connection message

I've been using the app fine on and off in two other locations but suddenly in the last couple of weeks I keep getting the above message. The only channels I can access are the Sky Sports ones. I've re-installed the app and logged out and back in but it still doesn't work.
Any ideas anyone?
0 Kudos
Reply
  • 7
  • 0
  • 0
qprreedy
Joining in
1,469 Views
Message 2 of 8
Flag for a moderator

Re: Check DVR connection message

Has anyone at Virgin have an idea as to why this is happening?
0 Kudos
Reply
  • 14.2K
  • 579
  • 979
Forum Team
Forum Team
1,450 Views
Message 3 of 8
Flag for a moderator

Re: Check DVR connection message

Hi qprreedy

 

Welcome to the Community, I'm sorry to hear about the trouble you're experiencing with your TV Anywhere application recently.

 

Are you experiencing this error on more than one device? We're not detecting any errors from our end at the moment.

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 9
  • 0
  • 0
Morrezaku
Joining in
961 Views
Message 4 of 8
Flag for a moderator

Re: Check DVR connection message

I keep getting this message when i try to watch bt sport. I managed to watch fine, When i first downloaded the app but now i keep receiving this message very annoying
0 Kudos
Reply
  • 5.9K
  • 158
  • 413
Forum Team
Forum Team
933 Views
Message 5 of 8
Flag for a moderator

Re: Check DVR connection message

Sorry to hear this Morrezaku,

 

I'd like to investigate this for you.

 

To allow me to do so, could you respond via private message with the following information?:

 

  • Name of the account holder
  • Home address

 

 

Speak to you soon,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 21
  • 0
  • 1
coachdriverman
On our wavelength
211 Views
Message 6 of 8
Flag for a moderator

Re: Check DVR connection message

I have also started to have this problem.. What is the remedy please.
0 Kudos
Reply
  • 7.27K
  • 306
  • 520
Forum Team
Forum Team
53 Views
Message 7 of 8
Flag for a moderator

Re: Check DVR connection message

Hi coachdriverman,

 

Sorry to hear you're having trouble with this too.

 

Could you try rebooting both the TiVo® and your device to see if you still get the same error?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


  • 21
  • 0
  • 1
coachdriverman
On our wavelength
47 Views
Message 8 of 8
Flag for a moderator

Re: Check DVR connection message

Eureka it worked.  Thanks once again.

0 Kudos
Reply