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Sikingdon
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Changing an OntheGo platform

Hi,

I currently use my IPAD and IPhone as alternatives to my TV for Virgin On the Go.  How do I change from my IPhone to an alternative device?  Also, can that alternative device be an XBOX??

Thanks.

 

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Forum Team
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Re: Changing an OntheGo platform

Hi Sikingdon, 

 

Thanks for your post and a huge welcome to the Community Smiley Happy

 

You're able to change your device by logging in to TV Anywhere > My Profile > Device Settings. Remove the device you no longer want registered by clicking on the Delete button. 

 

Once done, using the device you do want registered, download the TV Anywhere app (if it's a Mobile or Tablet) or open the website (if it's a PC or Laptop). Log in using your My Virgin Media details and attempt to stream. You'll then be asked to register the device. Follow the prompts and streaming should commence Smiley Happy 

 

Currently we don't have an X Box app. We don't have any plans to introduce one for now either. If and when we do, we shall let you know Smiley Happy

 

Thanks,

Kath_F
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