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Stargazer247974
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Carnt sign into tv go app

I carnt sign into my mobile android app virgin anywhere? But can sports & movie apps. My mobile is 6.1 is this why I carnt sign in? Same with manage my account app?-says got to turn wifi of use my mobile thats unlimited 4g but still carnt get that to work. Any ansers anyone pls?
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Re: Carnt sign into tv go app

Hi Stargazer247974, 

 

Thanks for your post and welcome to the forums. 

 

Apologies to hear you've not been able to sign in to TV Anywhere via your new device. 

 

Currently streaming is not available on devices that have launched with 6.0.1 Android OS. You should still be able to log in though. 

 

When using your details to sign in to TV Anywhere online, do you get the same error message? 

 

Do you have an active TiVo® subscription? If so, have you made any changes in the last 24 / 48 hours? 

 

Come back and let me know.

 

Thanks,

Kath_F
Forum Team

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