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barmyarmy66
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Message 1 of 9
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Cannot register device TV Anywhere.

I have been trying to watch BT Sports on my laptop but your TVA won't

 

a) allow me to watch as this device is not registered (even though it IS!!!)

b) won't allow me to register this PC as a device after I removed it as I have no changes left this month.

 

Please sort this out, it is a nightmare!

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Alhumphries
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Message 2 of 9
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Re: Cannot register device TV Anywhere.

Mate, I've just had the same problem. I've just had a rant too. Pathetic service in this day and age.

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barmyarmy66
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Message 3 of 9
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Re: Cannot register device TV Anywhere.

Little help please???

 

Man Frustrated

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Superuser
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Message 4 of 9
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Re: Cannot register device TV Anywhere.

A member of the Forum Team can get you one more device change for the month; one of them will pick up on your topic soon. Also, if you're trying to use Google Chrome - don't bother - as it's no supported because Google pulled support for the common secure plugin type. Use Internet Explorer or Firefox when you get the additional device change activated for you.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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barmyarmy66
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Message 5 of 9
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Re: Cannot register device TV Anywhere.

Cheers Shelke

I do not use GC as it is buggy as hell, FF all the way ;-)

Thanks for the info, why they restrict the number as low as 2 when it is obvious users have issues is beyond me.

Thanks again,
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Forum Team
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Message 6 of 9
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Re: Cannot register device TV Anywhere.

Hi barmyarmy66, 

 

Thanks for posting Smiley Very Happy

 

Sorry to hear about the difficulties you're having with our TV Anywhere service, I've released one device change for you, so if you attempt to re-register the device in question it should work just fine. 

 

Could you have a go and let us know how you get on. 

 

Many thanks, 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Forum Team
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Message 7 of 9
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Re: Cannot register device TV Anywhere.

Hey Alhumphries

 

Thanks for getting in touch Smiley Very Happy

 

I'm sorry to hear that you're also having trouble with TV Anywhere. I've taken a look at your device registration and it appears you already have two devices registered with one available device change. I understand you're having difficulties, but what are you actually trying to do?

 

Please let us know and we will gladly do our best to help out. 

 

Speak soon, 

Take care. 

 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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barmyarmy66
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Message 8 of 9
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Re: Cannot register device TV Anywhere.

Hi Heather Sorted that now thanks. It was a queer one as none of my devices had been changed namely the tablet and 1 lappy are all I ever use so why it kicked it off stating my limits had been reached when nothing had changed is beyond me. Still sorted now Many thanks
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Forum Team
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Message 9 of 9
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Re: Cannot register device TV Anywhere.

Hi barmyarmy66,

 

Thanks for coming back to us and letting us know things are resolved for you Smiley Happy

 

It can happen from time to time for some reason but we are super glad it's working now.

 

If you have any further issues, please let us know.

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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