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evo676
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Cannot login to TV Anwhere

Hi, I am new to the forum and new to Virgin Media Tv.  I am trying to login to the TV Anywhere App on my Android (lollipop) Tablet, but it keeps saying user name and password not recognised.

I have tried with 2 different user account and still cannot login.

I can login to TV Anywhere using my Laptop browser with all 3 user account with no problem.

Its just the App I cannot login to.

Please help

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Superuser
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Message 2 of 6
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Re: Cannot login to TV Anwhere

You can only use your primary My Virgin Media details with the app - the same ones that are use for access to online billing.

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I work for Virgin Media - but all opinions posted here are my own
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evo676
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Message 3 of 6
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Re: Cannot login to TV Anwhere

My primary login details do not work either with th App, but they do work when I use a browser on my laptop.  

I have tried uninstalling/reinstalling the app, but it still won't let me login.

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evo676
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Re: Cannot login to TV Anwhere

Could it be that my Tivo boxes have not been installed yet ?

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Superuser
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Re: Cannot login to TV Anwhere


evo676 wrote:

Could it be that my Tivo boxes have not been installed yet ?


That would be it exactly - you can't use the apps until 24 hours after you'd have TiVo installed.

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evo676
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Re: Cannot login to TV Anwhere

Thanks, my mistake

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