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AlsiT
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Cannot log in

Hi, I cannot log in to the app or on the website. Like another post further down when I try to change my password it just keeps taking me back to a screen to get an email to reset it.
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scatterkeir
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Re: Cannot log in

I'm having this issue, the website is rejecting my usual username/password combination which is still working for me on my phone. This is on Firefox. On Chrome it complains that cookies are disabled in my browser (I don't believe they are), and if I click 'Find out how to enable cookies' it tries to go to http://www.virginmedia.com/help/activation/cookies_javascript_disabled.php and gets Virgin Media's "Oh, crikey. We can't find that page" 404 page.

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scatterkeir
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Re: Cannot log in

Forget that, it turns out I had a 'wife changing the password' issue - it's fine now Smiley Very Happy I guess it's still working on the phone because of a cookie or something.

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