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Kirky2
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Cannot access Sky Sports Live

I've followed the instructions as required. My browser is Google Chrome but I have also Internet Explorer 9.

 I can watch sky sports videos but not the live  programmes when selected from TV listings

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Superuser
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Re: Cannot access Sky Sports Live


Kirky2 wrote:

I've followed the instructions as required. My browser is Google Chrome but I have also Internet Explorer 9.

 I can watch sky sports videos but not the live  programmes when selected from TV listings


Chrome isn't supported, use IE or Firefox

 

http://help.sky.com/articles/using-google-chrome-with-sky-go

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Re: Cannot access Sky Sports Live


Kirky2 wrote:

I've followed the instructions as required. My browser is Google Chrome but I have also Internet Explorer 9.

 I can watch sky sports videos but not the live  programmes when selected from TV listings


Chrome isn't supported, use IE or Firefox

 

http://help.sky.com/articles/using-google-chrome-with-sky-go

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Kirky2
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Re: Cannot access Sky Sports Live

Thanks Shelke,

 I also tried IE but again I can still only record programmes.

 

The operating system in Windows Vista.

 I have a 2nd device which runs on Windows 7 and that works fine.

 Puzzled as to why I can't watch live!

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Re: Cannot access Sky Sports Live


Kirky2 wrote:

Thanks Shelke,

 I also tried IE but again I can still only record programmes.

 

The operating system in Windows Vista.

 I have a 2nd device which runs on Windows 7 and that works fine.

 Puzzled as to why I can't watch live!


On looking into similar queries and with the mention of IE11 in mind on the Sky link above. IE9 doesn't appear to be supported (lots of complaints identical to yours about this matter.) Since Vista cannot upgrade past IE9 I suggest you go with Firefox (as do lots of posts by Sky reps.) Also remove and then reinstall Silverlight before trying to stream in Firefox.

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Kirky2
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Re: Cannot access Sky Sports Live

Some progress Shelke.

 

I notice if I select Live TV rather than TV Anywhere, I can get live TV!!

 

Question to ask : Is TV Anywhere mainly for  android devices/ tablets?  ( as distinct from PC lap tops at home)

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Re: Cannot access Sky Sports Live


Kirky2 wrote:

Some progress Shelke.

 

I notice if I select Live TV rather than TV Anywhere, I can get live TV!!

 

Question to ask : Is TV Anywhere mainly for  android devices/ tablets?  ( as distinct from PC lap tops at home)


It isn't. The App of TV Anywhere is for Android/IOS (customer must have a TiVo.) The TV Anywhere page anywhere.virginmedia.com can be used a customer as long as they have the TV service (TiVo is not a requirement.) The Sky stuff has its own separate app too for mobile devices (Sky Go.)

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