Hi - I've recently upgraded to all SSP channels and can watch then fine via the Tivo box. When I log into either the Sky app on my phone or via laptop it just comes up with upgrade account. Can anyone explain why I can view on this method when I've already upgraded my account.
When you click on the sky apps you need to choose the Virgin media log in option. First time you do this it should ask you to register the device you are using. There after you should be able to log straight in.
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