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reub777
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Can't watch TV Anywhere

 I can't watch TV Anywhere ???

 

I can get to the point where the "Watch" button comes (Screen1)

Welcome1   Virgin TV Anywhere   Virgin Media.png

 

When I click on it I get a blank screen (Screen2)

 

Welcome   Virgin TV Anywhere   Virgin Media.png

 

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Message 15 of 17
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Re: Can't watch TV Anywhere

Hi reub777, 

 

Thanks for letting me know Firefox is working for you Smiley Happy 

 

Google Chrome can be very temperamental with TVA so I would stick with Firefox Smiley Happy 

 

With the Samsung Tab 10.1 there are a few different ones so check against this list here: http://store.virginmedia.com/discover/tv/on-the-go/tv-anywhere.html 

 

Have a lovely Christmas. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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s27das
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Message 2 of 17
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Re: Can't watch TV Anywhere

I'm getting a message saying that I need to be a Virgin Media customer to view Virgin TV Anywhere.

 

Well, guess what?  I am!

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Crockret
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Message 3 of 17
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Re: Can't watch TV Anywhere

Me too. Win 7 / IE11.

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reub777
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Message 4 of 17
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Re: Can't watch TV Anywhere

I'm now getting same message

 

Just spoke to Virgin and they say it's a known problem and will probably be OK tomorrow at the latest ????

 

And if you believe that then you'll believe anything Smiley Frustrated

 

 

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Spenad
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Message 5 of 17
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Re: Can't watch TV Anywhere

Same problem - it was fine yesterday - Really annoying as broadband went down for over an hour yesterday and I just received a letter today saying that they're putting the price up "so they can keep giving me the best experience".

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Message 6 of 17
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Re: Can't watch TV Anywhere

Hi all, 

 

Thanks for your posts and apologies for the issues you were having with TV Anywhere yesterday. 

 

It seems things have been resolved today so can you let me know if you are still having problems Smiley Happy

 

Thanks, 

Kath_F
Forum Team

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reub777
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Message 7 of 17
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Re: Can't watch TV Anywhere

Hi Kath,

 

Still not working ???

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reub777
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Message 8 of 17
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Re: Can't watch TV Anywhere

Hi Kath, Still not working ???
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Message 9 of 17
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Re: Can't watch TV Anywhere

Hi reub777, 

 

Thanks for coming back to me. 

 

Try clearing the cache, cookies and history and trying again. 

 

The fault was resolved so if the above doesn't work this will be down to something else and we'll need to investigate further. 

 

Thanks, 

Kath_F
Forum Team

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reub777
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Message 10 of 17
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Re: Can't watch TV Anywhere

Hi Kath,

Cleared everything but still not working, Sky sports and Movies have always been OK if that's any use ?

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