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sajonas
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Can't use sky iPad sport and cinema apps

I'm suddenly told I've reached my device limit on sky sports and cinema app for iPad. I've deleted & re-registered but it hasn't worked.

[MOD EDIT: Subject heading changed to assist community]

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Re: Can't use sky iPad sport & cinema apps

Hi sajonas,

 

I'm sorry to hear you are having an issue adding your device for use with the Sky apps. 

 

The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

I have reset the Sky platform for you now so there are no devices and you have 1 change to use to add the new device. If you try streaming now, it should work. 

 

Keep me posted and by the way, welcome to the Community Smiley Happy 

Kath_F
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sajonas
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Re: Can't use sky iPad sport & cinema apps

Hi Kath
Everything now works. Thanks.
John
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Re: Can't use sky iPad sport & cinema apps

Hi sajonas, 

 

Thanks for coming back to me on this Smiley Happy


Am really glad things have been resolved. If you have any further issues, pop back and let me know. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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