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Registered: ‎18-05-2017
Message 1 of 9 (189 Views)

Can't connect to device!! Help

Hi, I have been trying to use the tv anywhere app for a couple of weeks now and I'm having no joy with it at all!!
Took a week for the daft technical message to go away and then eventually lets me sign in and when I do it won't connect my device so I can use it as a remote!
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Superuser
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Message 8 of 9 (285 Views)
Helpful Answer
confirmed by Carltonnn
‎18-05-2017 21:02

Re: Can't connect to device!! Help

TiVo has it's own internet connection, separate from your home network.

It uses that and the co-ax connection to get what it needs.

See where this Helpful Answer was posted


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Superuser
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Message 2 of 9 (175 Views)

Re: Can't connect to device!! Help

[ Edited ]

Is the box you're trying to control a TiVo?

If so, it has to be connected to your home network, as well as to the co-ax.

If V6, it should work.

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Message 3 of 9 (168 Views)

Re: Can't connect to device!! Help

Yes I am using a TiVo box and All is connected as it should be,???
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Superuser
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Message 4 of 9 (165 Views)

Re: Can't connect to device!! Help

How is your TiVo connected to your home network Superhub and which Superhub?

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Message 5 of 9 (161 Views)

Re: Can't connect to device!! Help

Connected through wifi..
I am using the 3.0 hub( don't actually know which hub I have just did a quick google lol)
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Superuser
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Message 6 of 9 (157 Views)

Re: Can't connect to device!! Help

TiVo doesn't have wifi so it can't be connected to your home network and the TV Anywhere app can't be used as a replacement for your physical TiVo remote.

If you want to do this you will have to connect your TiVo to your Superhub, either by a direct Ethernet cable or powerline adapters.

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Message 7 of 9 (153 Views)

Re: Can't connect to device!! Help

Sorry my bad I assumed it was wifi as there no Ethernet cable connection. If my box isn't connected to the internet by wifi or Ethernet how does it constantly update with new stuff (box sets and movies) allows access to apps like Netflix and so on?
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Superuser
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Message 8 of 9 (286 Views)
Helpful Answer
confirmed by Carltonnn
‎18-05-2017 21:02

Re: Can't connect to device!! Help

TiVo has it's own internet connection, separate from your home network.

It uses that and the co-ax connection to get what it needs.

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Message 9 of 9 (136 Views)

Re: Can't connect to device!! Help

Ahhh thank you
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