When I set up TVanywhere on my mobile (Samsung Galaxy mini 4) a few weeks ago I could watch a YouTube video on my phone and view it on the TV. The last few days this has stopped working. I've reconnected the TV to the network, and restarted my phone, but I just get an error message 'There was a problem connecting to EF78' All other TVanywhere services work from my phone. Any ideas?
Hi Kath, yes the Tivo is connected to the Superhub. As I said it all worked fine until about a week ago. I've rebooted the Tivo box, when I try to play a video the YouTube logo comes up after maybe 20 seconds, I originally got a red loading line go halfway but now I get a little 'T' shaped icon appear, then my phone says there's a problem, retry.
Before trying this I thought I'd give it one more try. While waiting for the YouTube video to come up a message appeared saying 'We are having issues with this app and are working to resolve the problem' then it asked if I wanted to continue, so I clicked OK. And the video came on. Curious.
We watched Bill & Ben and Andy Pandy last night with our granddaughter It's working fine but my phone says there's an error, so I can't view it on there, and I still get the message on the TV saying there's an issue but Virgin are working to resolve it. I then get the option to Continue or Stop - I 'OK' Continue and it loads. So, yes, it's working but there's something not right.