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ken1212
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Box number

Hi. I have two TiVo boxs at two different address.  I have two iPads and I want to use them at different address. Both iPads are set to the same house. How canI change the number that appears in the top left corner so that each iPad works at each house. Thanks

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ken1212
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Re: Box number

Hi. Thanks for that, but both iPads use the same email address.

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Re: Box number

Hi ken1212, 

 

Thanks for your post and apologies to hear you are having an issue using the iPads at both addresses. 

 

You're unable to have 1 email address for 2 accounts. When you're checking your bills, you will have 2 different email accounts. Just swap the log ins and this will allow you to use both accounts Smiley Happy 

 

Hope that helps. 

 

Thanks,

Kath_F
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Superuser
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Re: Box number

You have two accounts.

You have to login to TV Anywhere using the email address associated with the account you wish to use.

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ken1212
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Re: Box number

Hi. Thanks for that, but both iPads use the same email address.

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ken1212
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Re: Box number

Hi Ernie, but I should have said both accounts use the same email address.

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Re: Box number

Hi ken1212, 

 

Thanks for your post and apologies to hear you are having an issue using the iPads at both addresses. 

 

You're unable to have 1 email address for 2 accounts. When you're checking your bills, you will have 2 different email accounts. Just swap the log ins and this will allow you to use both accounts Smiley Happy 

 

Hope that helps. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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ken1212
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Re: Box number

Hi Kath.

thanks for that, but I have managed to do that now by using my gmail account and my ntl account which I have had for years. When I took out my second virgin account I did use the same gmail address for both virgin accounts. Any way both IPads now work at each home address. I only use one IPad at each house. So once again thank you for taking the time to reply. Which virgin would just now get the TiVo boxes to work as fast as they should do, well that's another story.

 

 

 

 

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