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Minmay
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Black screen for TV Anywhere

Please help - I am just getting a black screen when I try to watch TV Anywhere on my MAC laptop

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Re: Black screen for TV Anywhere

Hi Minmay,

 

Thanks for your post and I'm sorry to hear you're not having much luck accessing TV Anywhere on your Mac device.

 

Usually this sort of error is down to the Cookies on a MAC. Make sure these are set to Always Allow. This should then allow you to stream. 

 

It's worth ensuring you have your Adobe Flash Player up to date too. 

 

If it doesn't start working after checking these, pop back and let us know what browser you use so we can look in to this further for you. 

 

Thanks,

Kath_F
Forum Team

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Minmay
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Re: Black screen for TV Anywhere

Thanks Kath.  We actually got it working using a different PC. Although we had the device listed on the Virgin Anywhere device list we hadn't listed it on the Sky device list as well.

Thanks for replying.

 

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