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DarthKane
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BT Sport and TV Anywhere

Hi:

New VM customer, and extremely happy with the service thus far, except for one minor niggle.

I was away this weekend, and wanted to watch the Man City/Spurs match on BT Sport.  I have signed up to the full bells and whistle package, including the full Sports package, so thought "Great....  I'll watch this on my phone".

However, when I tried to watch it, I was advised that it was not available on my device.

I have an Samsung S6 Edge running on Android  v6.0.1


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Forum Team
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Re: BT Sport and TV Anywhere

Hi DarthKane, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us. 

 

Make sure you are running the most up to date version of the app as previous versions wouldn't work with devices running 6.0.1. 

 

Also make sure you are connected to a wifi network and are selecting the SD channel version to stream. 

 

Let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

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