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Hillrebecca
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BT SPORT virgin anywhere error

I get streaming error v1001 when I try to watch BT SPORT on virgin Anywhere

I have re installed the app
I have signed and out again 3 times
I have re assigned my device and now have no device slots left

I would greatly appreciate some guidance on this issue

Thank you
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Forum Team
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Re: BT SPORT virgin anywhere error

Hi Hillrebecca, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community although I am sorry to hear you are having an issue streaming BT Sport. 

 

The first thing to check is that you are streaming BT Sport from channel 531 - 534. These are the SD versions of the channel which are streamable. Currently there is no HD streaming so if you're trying from channel 527 - 530 then you won't have any luck. 

 

You've mentioned you have reassigned your device, your changes reset at midnight so you will be able to re-register a previous device then Smiley Happy

 

Come back and let me know how you get on.

 

Thanks,

Kath_F
Forum Team

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