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PaulG1970
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BBC2 HD Missing from TV Listings on website

As title. Ch 162 BBC2 HD does not show up on 

 

http://anywhere.virginmedia.com/tv-listings/

 

I've tried showing only HD Channels and tried showing All Channels but it doesn't appear. I also have it marked as a favourite channel, but doesn't show there either

 

Imgur screengrab of the TV listings site below...

 

http://imgur.com/A5TCi7d

 

Should be between BBC Alba (Ch 161) and BBC3 HD (Ch 163)

 

This means I cannot remotely set recordings on this channel

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Message 2 of 15
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Re: BBC2 HD Missing from TV Listings on website

Hi PaulG1970, 

 

Thanks for bringing this to our attention. 

 

Checking today, i'm also seeing that BBC One is missing (unless i'm still slightly asleep and not looking properly)

 

I have raised this with the product team to see what channels should be there and will raise further once I know the deal Smiley Happy

 

Speak soon, 

Kath_F
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PaulG1970
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Re: BBC2 HD Missing from TV Listings on website

Thanks, yeah didn't notice BBC1 HD was also missing

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mattross
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Message 4 of 15
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Re: BBC2 HD Missing from TV Listings on website

Both missing on mine as well. BBC2 HD was there last night as I used it to set a series link, but it's gone tonight.

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pbolding
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Message 5 of 15
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Re: BBC2 HD Missing from TV Listings on website

BBC1 and 2 HD both missing for me too on Virgin Anywhere. Amazing it takes so long to fix something like this.

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PaulG1970
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Re: BBC2 HD Missing from TV Listings on website

BBC4 SD also missing now

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MJS1
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Message 7 of 15
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Re: BBC2 HD Missing from TV Listings on website

Although Kath_F raised our hopes of prompt action in this matter nothing has been done in almost a week. One of the most useful aspects of the TV Anywhere feature is the ability it gives us to control our Tivo recordings remotely. Being denied access to BBC 1 and 2 HD programme listings is a major inconvenience.

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Message 8 of 15
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Re: BBC2 HD Missing from TV Listings on website

Hi all, 

 

Thanks for your posts. 

 

After speaking with the Product team last week, we raised the missing channels as a fault. 

 

The team dealing with this are looking into getting the channels re listed asap for you, 

 

Once I have any further news, i'll let you know. 

 

Thanks, 

Kath_F
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MJS1
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Message 9 of 15
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Re: BBC2 HD Missing from TV Listings on website

The channels are now back in position.
Many thanks to Kath_H for helping to get them restored.
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Message 10 of 15
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Re: BBC2 HD Missing from TV Listings on website

No worries MJS1, 

 

We're here to help whenever and however we can. 

 

Once I have any further news, i'll update you here. 

 

Thanks, 

Kath_F
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