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mobily
On our wavelength
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Apologies this item has been interrupted.....

Hi

I can't seem to watch sky sports on my laptop and keep receiving the message that the item has been interrupted due to an error and to refresh and try again later. This keeps happening.

I have uninstalled Silverlight and re-installed and it does not work.

My laptop is on windows 10 and fully up to date.

My laptop is a registered device.

What is happening!?

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Re: Apologies this item has been interrupted.....

Hi mobily, 

 

Thanks for your post and apologies for the time it''s taken for us to read your post. We're running a little behind on the boards and only now reaching your thread Smiley Sad 

 

Have a look at this thread here: TV Anywhere - Sky Sports doesn't work - Solution

 

Another user was having the same issue but doing this helped. Give it a try and let me know how you get on. 

 

Thanks,

Kath_F
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supahoops
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Re: Apologies this item has been interrupted.....

Hi

I am having the same issue, on the sky sports live stream web site using Internet Explorer 11 I keep getting the following message:

"Apologies, this item has been interrupted due to an error. Please refresh your page and try again later."

I have deleted Microsoft Silverlight and reinstalled it checking the Application tab does not have any web sites, the enable application storage is ticked and in the playback tab enable downloads and updates is also ticked.

I have also checked the cookies setting in IE11 and they are all set to allow. Run out of ideas - can anyone please help!

Thanks

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Re: Apologies this item has been interrupted.....

Hi supahoops,

 

Thanks for posting!

 

Sorry to hear you're having trouble with this too.

 

Have you tried the fix in the thread that Kath Has posted above?

 

Speak soon Smiley Very Happy

 

Josh


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