I am having the same issue, on the sky sports live stream web site using Internet Explorer 11 I keep getting the following message:
"Apologies, this item has been interrupted due to an error. Please refresh your page and try again later."
I have deleted Microsoft Silverlight and reinstalled it checking the Application tab does not have any web sites, the enable application storage is ticked and in the playback tab enable downloads and updates is also ticked.
I have also checked the cookies setting in IE11 and they are all set to allow. Run out of ideas - can anyone please help!