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Andrew-H
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Message 1 of 26
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Android tv anywhere app

Error code 103 when trying to update the app. Uninstalled and now will not install, giving same error. Samsung S3 mini android 4.1.2

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gilgamoth
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Message 2 of 26
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Re: Android tv anywhere app

I'm getting the same issue. Failed to upgrade, so removed and tried to reinstall with no joy.

Samsung Galaxy S4 running Android 4.2.2

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rjb
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Message 3 of 26
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Re: Android tv anywhere app

I'm also having the same error 103 on my Samsung Galaxy Ace 3 but the update has installed on my Samsung Tab S

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Forum Team
Forum Team
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Message 4 of 26
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Re: Android tv anywhere app

Hi guys, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you are having an issue upgrading the app via Playstore. 

 

What is the full error message that you are getting?

 

From what I can see on the technical requirements list, the Android Versions you are reporting are fine so the app should download for you. 

 

Let me know what the full error message is and I can then look further into this for you. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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rjb
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Message 5 of 26
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Re: Android tv anywhere app

Hi Kath_F

The Error Message reads,

Can't install app

"Virgin TV Anywhere" can't be installed. Try again, and if problem continues, get help troubleshooting. (Error Code:-103)

Hope this helps

Regards

RJB

 

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Andrew-H
Fibre optic
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Message 6 of 26
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Re: Android tv anywhere app

I get the same message.
The devs replied to an email with the following:
"Thanks for your email, and sorry you’ve had this issue. We’re aware of some devices being given this error when trying to update the app, and we will have a fix out shortly."

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These are just my opinions. Feel free to completely ignore my advice. The above message may contain sarcasm (if you can't find it, you're not looking hard enough)
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Andrew-H
Fibre optic
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Message 7 of 26
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Re: Android tv anywhere app

Soooo, that's been a week and it's still not working. Any updates?

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These are just my opinions. Feel free to completely ignore my advice. The above message may contain sarcasm (if you can't find it, you're not looking hard enough)
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gilgamoth
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Message 8 of 26
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Re: Android tv anywhere app

Getting the same error as rjb

"Virgin TV Anywhere" can't be installed. Try again, and if problem continues, get help troubleshooting. (Error Code:-103)

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gilgamoth
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Message 9 of 26
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Re: Android tv anywhere app

Any news on this please? I know it's Christmas but this has been over a week now.

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Andrew-H
Fibre optic
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Message 10 of 26
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Re: Android tv anywhere app

How about rolling back to the previous version (which was working)?
Seriously, just take a look at the reviews on the play store (most recent first) and you'll see it's not just a few people posting here that are getting this.

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These are just my opinions. Feel free to completely ignore my advice. The above message may contain sarcasm (if you can't find it, you're not looking hard enough)
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