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customerX
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Android Sky Apps cannot login Galaxy S4

Hi,  I cannot login in to either Sky Sports or Movies Apps.  I have a free sky device slot, but when I login the Sign In button goes pink for a minute then back to red with no message.  TV Anywhere is working fine.

Device is a Samsung Galaxy S4 running android 5.0.1

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Re: Android Sky Apps cannot login Galaxy S4

Hi customerX, 

 

Thanks for your post and apologies that the Sky apps are not accepting your username and password details. 

 

When signing into the apps, make sure you are selecting the VM Customer box first. 

 

Also make sure you are using your Primary account details as sub accounts won't work with the Sky apps.

 

Keep us posted. 

 

Thanks, 

Kath_F
Forum Team

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