Menu
Reply
  • 2
  • 0
  • 0
iamwesty
Joining in
251 Views
Message 1 of 5
Flag for a moderator

Android 5.1 on Google Nexus 5

Hello

Have read your literature, the following statements are made:

 

  • The following devices are fully supported for TV Anywhere .... Google Nexus 5 LG
  • What you need:.... a TiVo® box ..... Android 2.3.3 and above for mobiles

These are true for me., but when I am in Google Play and attempt to download the app I get: "This item is not compatible with your device." in the browser and on the phone it says "Your device isn't compatible with this version".

 

Is it because I am OS v5.1, the latest Lollipop patch?

 

0 Kudos

Helpful Answers
  • 1.33K
  • 49
  • 183
BinghamBloke
Knows their stuff
316 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Android 5.1 on Google Nexus 5

Yes exactly that reason.

They know about this issue they have supposedly requested it to be sorted but they said that a couple of weeks ago now....
If you had installed the app on v5.0 then upgraded to 5.1 it would work as that is what happened to me.
However the Play Store needs to allow it to be downloaded to 5.1 devices.
0 Kudos

All Replies
  • 1.33K
  • 49
  • 183
BinghamBloke
Knows their stuff
317 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Android 5.1 on Google Nexus 5

Yes exactly that reason.

They know about this issue they have supposedly requested it to be sorted but they said that a couple of weeks ago now....
If you had installed the app on v5.0 then upgraded to 5.1 it would work as that is what happened to me.
However the Play Store needs to allow it to be downloaded to 5.1 devices.
0 Kudos
  • 89
  • 7
  • 30
KingfisherUK
Up to speed
227 Views
Message 3 of 5
Flag for a moderator

Re: Android 5.1 on Google Nexus 5


BinghamBloke wrote:

However the Play Store needs to allow it to be downloaded to 5.1 devices.

And that simple change has taken how many weeks so far? Even Sky managed it quicker than that, and we all know how slow they are at adapting to a new OS version number.....

0 Kudos
  • 20.93K
  • 766
  • 1.56K
Forum Team
Forum Team
147 Views
Message 4 of 5
Flag for a moderator

Re: Android 5.1 on Google Nexus 5

Hi iamwesty, 

 

I have some pretty awesome news for you. 

 

http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-now-for-Android-5-1/m-p/2816835#M22277

 

You should now be able to download the app.

 

Let me know if you have any further issues. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
  • 33
  • 0
  • 1
CanonAxe
Tuning in
137 Views
Message 5 of 5
Flag for a moderator

Re: Android 5.1 on Google Nexus 5

At last...

0 Kudos