When I try to watch tv on my phone I get told I need to register the device. When I click through to register I get a message saying "access denied. Please return to app to continue" I don't have any other options. I'm new to the app and have NEVER used it before. Thanks
Thanks for letting me know about the errors you are facing using a PC too. When trying to log in to My VM here: http://virg.co/myVM Are you able to view the bills or does it advise you that you need to log in using the Primary Details?
What about the other questions I asked in my post:
When you are asked to register the device, does it take you out of the app and then give you the error or do you stay in the app?
When going into the Playstore, is there any updates to run for the app?
Let me know
Kath_F Forum Team
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