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space_cowby
Superfast
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Message 1 of 7
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Access Denied

tried to log in this morning and can get this error

 

TV Anywhere - exclusive to Virgin TV customers

Sorry, TV Anywhere is only available to Virgin TV customers - find out more here

 

Any ideas ?

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space_cowby
Superfast
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Message 2 of 7
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Re: Access Denied

and i get this error on my phone

 

TV Anywhere : Server Error SyncAccount Error:500 issues

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arrgee1991
Well-informed
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Message 3 of 7
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Re: Access Denied

ditto

 

TV Anywhere - exclusive to Virgin TV customers

Sorry, TV Anywhere is only available to Virgin TV customers - find out more here

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sm1979
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Message 4 of 7
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Re: Access Denied

I'm getting exactly the same, can't log into the web or android app. Not had this problem before either.

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sm1979
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Message 5 of 7
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Re: Access Denied

But I can access emails and my account using the same log in details.

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Forum Team
Forum Team
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Message 6 of 7
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Re: Access Denied

Hi space_cowboy,

 

I have responded to another of your posts regarding the problem with TV Anywhere on Saturday. 

 

Please click this link to see the post.

 

Thanks.


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Forum Team
Forum Team
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Message 7 of 7
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Re: Access Denied

Hi sm1979,

 

Thank you for posting on the Community Forum.  Sorry to hear that you were having problems accessing the TV Anywhere app on Saturday. 

 

There was a known fault that has since been cleared. Can you please let me know if you are still having the same issue?

 

Look forward to hearing back from you.


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