Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
As has been acknowledged by Virgin Media on multiple threads, the link to alter the registered devices for sky (Manage my Sky Devices) does not work.I want to reset my sky devices list ASAP. I missed the match earlier because of this known issue that...
My tv go app works fine and so does TNT sports but whenever the Premier League is on it won’t play. Always says something is wrong. This happens on WiFi and using my data. I watch TNT for football and I’m mostly on the go when they show matches, so s...
I’m a new Virgin customer and can’t download anything to watch on my mobile. I’ve already seen a few posts going back a few months but nowhere do I see a solution.I’ve got the latest app version any fix please ??
I have two Windows 11 PCs with TV Go installed. Both work fine and accept sign in, but one does not retain the sign in and has to be re-signed in every time it is started.Any suggestions as to where to look?The other PC works as expected.
Hi,I want to set up TV Go on both my own and my wife's windows 11 laptops. The TV Go website seems to say we should both sign on using the main account holders user id, but I would prefer us to both use different logins if possible, ideally not the m...
My daughter goes to halls of residence at uni this September. Can she use our home Virgin Media app to watch TV on her laptop?
Hellocan someone please reset my tv go devices please. thank you
Hi all,I’ve been asked to post here by the Virgin Media X/Twitter team.My TV Control App is not showing any info in the guide.the guide on the V6 box is fine and the phone is connected to the same network.I have turned it on and off again.Any ideas?F...
HiI am unable to download anything on the TV Go app. I’ve tried uninstalling and reinstalling the app. I tried searching for something that is listed as specifically as downloadable, still to no avail. I’ve tried both connected to wifi and on mobile...
I'm looking to sign up for Virgin again taking TNT sport. Can you please tell me if the app allows me to view all my packages especially the TNT sport and will I be able to cast using the Chromecast
