Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi, I've been using the virgin tv go app for ages now but recently sky sports app wont work. It says I have too many devices registered but won't let me replace any, customer services said at the weekend that they didn't have the facility to remove d...
Registered new device fine on virgin go but won't work on sky sports appit says device limit reached contact provider
I’ve been struggling with this a long timewhen I try to log into the app it says it’s a secondary account….. still !!I’ve changed my main account log in email, reset the password, done everything advised. Yet I still can’t log in to watch th through...
I have the Virgin Go app and subscribe to Sky Movies. However, I cannot find any movies on the app I can download. I am about to go on holiday and want this facility
The Virgin TV Go App is only opening in a small portrait screen, about 1/8th of the tablet screen with no option to maximise or to enlarge the screen. Even the 'full screen' button does not do anything. I have the latest version installed from Play s...
Under Series Link+ Options / Record, there are three choices: New & reruns, New only and Everything. Can you eleborate on what New & re-runs is? Does that record repeat episodes?
Hello,I've been trying to log in to the Virgin TV Go App, however whenever I attempt to do so it says 'Sorry, you can't use a @blueyonder.co.uk email address, please choose a different email.'Can anyone help me with a solution please?
Hi, I am trying to find how to manage my devices registered on the sky sports app but cannot find how to do it? Tried speaking to customer services via Whattsapp but getting no reply. Every time I go on to the app to watch it comes up with ‘device li...
Hi. I am experiencing the same issue discussed on this thread. Unable to log into Virgin TV GO on my Desktop with the error message: 'Oops, that hasn’t worked! Sign in is currently not possible'. I have tried different profiles, different values, usi...
I have set up virgin go on my wife’s iPad so she can watch Sky Arts. I used my login details and it asks for the pin. We’ve only ever had one pin, but it said pin incorrect and another attempt and it is now locked. Waited the 10 minutes and tried to ...
