Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi John, Please can you assist me with the same issue?
I am unable to access TV on the TV Go app on a PC. Was working fine yesterday, now says I cant watch with error message "Maximum of Devices Reached", this is on the same device as I was using yesterday. Tried reregistering device but made no differen...
HiI have a problem where I cannot watch TNT on my laptop as it says Maximum number of Devices reached. I have had this before. Can someone please reset. Thankyou
Off to Spain for a week. Couple of games I’d like to watch whilst away. Does TV Go work abroad? Would it work with a VPN like Nordvpn?
I get sound but no moving picture. I have been watching the world cup rugby on ITVX with no problems, so I know it isn't the computer
Hi John,I am having the same issue, please can you assist?
Device Registration is not working correctly.I have been locked out from watch TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried to r...
Device Registration is not working correctly.I have been locked out from watching TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried t...
The App doesn't recognise my device even though I have registered it. In settings it shows it is the current device but when I try to watch TV it prompts me to change device again. What am I doing wrong?
Device Registration is not working correctly.I have been locked out from watch TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried to r...
