Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I’m having issues using my pc with tv go. It was working fine (I was watching Sky Sports via the app, etc). Anyway, there has been some work (on the Virginmedia system) in my area & the internet connection has been off/on all day. I’ve just tried to ...
Hi, I have recently changed my email on my virgin media main account but now I cannot sign into my GO app and it states "sub-accounts cannot sign in".I can still currently login to my main virgin media account on the web but the mobile GO app throws ...
Hi, I was prompted to login again to tv go on my desktop and found that there's been an update or something. I'm not keen on it in general but will get used to it. The main problem at the moment is the subtitles (on all channels) are very bad...slow,...
Hi virginThe new windows tv go app (Oct 11) is not working properly 1. where is channel 5 on the list of channels you can search for C5 programming but the channel is missing2. the list of channels doesn’t allow you to page down on windows 11 so you ...
I am having the exact same issue, I just added the sky sports + HD +UHD to my package, I can view the channels on my TiVo V6 box but I downloaded the desktop app on my pc from Sky Sports website, Logged into their site with my VM login details and cl...
Could someone please reset my devices. I use a computer to watch Virgin TV in my Kitchen and in my Study but last month it said I needed to register my device (Eventhough I used the same one every day) It did this several timeas and never took the ...
Hi all, just switched from sky to VM. Downloaded the VM go app and most of what's on there says only available on TV box. Is this normal? If so what's the point in the app? Thanks
When I try to login to Virgin TV Go from my app I get the following error message: "No Allowed Oops - the service isn't available at the moment. Try again in a few minutes". I have tried MANY times over several weeks now, but still not working.When I...
Google Play store still has Virgin TV control app available but when I install on my Samsung Galaxy S10e running Android 12 it does not accept my login details. I've used the same details for years on my old (and now almost dead) MotoG5 running Andro...
Have had no TV since a house flood in May 2021.Have got by with BBCiplayer ; Netflix; Prime; ITVX.Kept my Virgin Media TV package going.I have tried to login to virgintvgo I think it is called, so I can try and watch some live TV through my Virgin ac...
