Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I’m currently in Spain but can’t use the TV Control app.I can see what’s recording / recorded but can’t delete/ record using the app (I can’t watch anything tho I’m not bothered about that!).The info tab says box not found need & I need re-scan but i...
Hi folks,Wonder if anyone might be able to help with a hopefully quick enquiry, please.My mum's Virgin service no longer allows her to access the 'TV Go' App on Windows 10. When she does, it notes "This app is no longer supported with your Virgin V b...
I logged into virgintvgo from my laptop taday and it appears to no longer be user friendly.When I click on the 'Live TV' option on the left it takes me to the correct page.On this page there is no scroll bar on the right side of the screen to enable ...
Hi, Hoping someone can help meI've had to have my desktop PC repaired a couple of times in the last month, I've just got the PC back & it seems to be working fine. I've installed the Sky Sports desktop app only to find I've reached the maximum of dev...
Until a few weeks ago i could access TV go on my PC no issues, runs on Windows 11 using Edge. Now when i try to do so i can see what is on etc but am unable to watch anything, keep getting prompted to sign in. I am unable to sign in however as i keep...
Hi, I need some help. We are trying to see what devices we have registered on sky sports so we can delete one and register a new device. However when we go to the device management section, it’s says no devices registered yet we get the error message...
Trying to sign in but app either doesn't respond after entering ID and password or tells me user ID is invalid. Using same ID and password l can successfully into the My Virgin Media app no problem.Have logged into TV GO in the past. Tried on two d...
Using virgin tv go on laptop, when I go on the tv guide there is no sidebar anymore for me to scroll down, any ideas
HiTried your link but still get the error message, I have linked to my mac to the tv too Disappointing that I cannot watch WRC on computer.Does the virgin tv box need to be switched on and if so will it affect the tv if someone else is watch sky?
I am trying to use Virgin TVGo using my Web browser - Same device I’ve always used. it won’t let me watch and it keeps asking to register the device
