Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I'm having the same problem that lots of others seem to be having. For no apparent reason I can't log in to the TV Control app on either my mobile or ipad. Neither device has been changed and both are fully up to date.Tried deleting and reinstalling ...
Cannot view tv on virgin go app
Yet again getting a black 'general error/sign in error" screen, with 2 options return to sign in or exit.Have uninstalled, cleared cache and data, reset password, reset v6 box, reset hub. NothingIs the same on ALL mobile devices. Come on virgin pleas...
After an update the STV channel keeps showing a 4001 error not available at this time. Have cleared cache and data, reinstalled app but to no avail. Does anyone else has the same issue.
Hi, first time poster, apologies for the long post in advance.I have a Mac mini that I've been using to view VirginTVGO through the website for the last couple of years successfully.I've been trying to find a way to resolve this but nothing seems to ...
Excuse my ignorance but how do I watch TV Go on a macbook?
Hi. I’m new to Virgin. I cannot work the TV GO app out.I can’t download anything?? I can’t watch anything? Sky Go was so easy. Please help
My TV Control App is no longer working. I have tried on iOS and android (both phones all up to date). No new phones either. Was working perfectly and now just stopped. Have changed password but still getting can’t sign in error message. Have deleted ...
I’m currently in Spain but can’t use the TV Control app.I can see what’s recording / recorded but can’t delete/ record using the app (I can’t watch anything tho I’m not bothered about that!).The info tab says box not found need & I need re-scan but i...
Hi folks,Wonder if anyone might be able to help with a hopefully quick enquiry, please.My mum's Virgin service no longer allows her to access the 'TV Go' App on Windows 10. When she does, it notes "This app is no longer supported with your Virgin V b...
