Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
The problem started within the last week. However this same issue has happened to me before, a year or more ago.MacBook Pro (14.1.1), MacBook Air (14.1.1), MacMini (12.6.9) - all running the latest version of Chrome, but using the Virgin TV Go Chrome...
Hi Does anyone have any experience of installing the Virgin TV go app on an android tv? I am considering buying an android tv to use in another room of the house instead of using an ipad to access my virgin tv. Can the app be iinstalled successfully...
Good Morning - I am having the issue a number of people are having - I am unable to log into the TV Control App - I have the correct credentials but it sends me back to Try again or exit - tried on two phones - the same on both - can someone please l...
I have upgraded my phone today, and have been able to transfer set up access for almost all apps, including My Virgin Media and Virgin TV Go. However, every time I try to log in to TV Control, I get an error message.I am certain I am entering the cor...
Hi, I’ve just joined Virgin tv - installation completed yesterday. I can’t seem to login to the sky spots mobile app with my Virgin media credentials, Virgin to go app works no problem.Do I have to complete a separate registration for the sky sports ...
Hi,I keep getting persistent error in Sky Sports Windows 11 App:VGC-4262461948:4262461948The only solution is to uninstall, delete Cisco and SkySports folders from AppData, reboot PC, reinstall, log in again which is a complete pain in the rectum and...
I can watch recorded shows on my Google Pixel 7 mobile phone via the Virgin TV Go app. So why not on my Windows 11 laptop???If SKY can provide a fully functioning 'on the go' product without rights and restrictions issues, why can't Virgin? And why's...
I have sky sports on virgin media and I am trying to sign in to the sky sports app. I click the Virgin Media button and enter my sign in details. It then goes on to the set pin page. I enter my pin and confirm pin but it doesn’t move on from there. ...
I started watching my wishlisted programme The Flash TV series via TV GO on my desktop browser and roughly a week ago it said that despite it was still on my wishlist, that is was only avaliable to view on my Virgin TV Box.I had gotten to episode 15 ...
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